Powering Your Business Communications

We are a trusted telecoms provider who deliver best-of-breed business communication solutions. Our technical expertise is matched by our passion for delivering the highest quality solutions and support services.

our partners

Solutions

We work strategically with a wide range of technology partners whose expert knowledge helps us to meet our clients’ (often bespoke) communication requirements. This allows us to optimise our clients’ chosen technologies so they can successfully drive their business forward. We have a business communication solutions to suit your organisation.

Cloud

Contact Centre

Connectivity

Infrastructure

Cloud communications are capable of transforming your business performance to help you gain competitive advantage. To enable more productivity, efficiency and collaboration with colleagues, customers and suppliers, a good communication strategy is key. Blackstar offers a diverse range of voice, video, collaboration and mobility cloud solutions from leading suppliers, to deliver a flexible, scalable unified communications infrastructure.

Contact Centre

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Customers now demand more than ever before.  With today’s omnichannel expectations, to seamlessly move between phone, email, SMS, web chat, social media and in-person communications, it’s critical to have the right contact centre solution in place.  Giving customers the flexibility to engage with you on their preferred media is critical to help retain existing customers and attract new ones.  Blackstar Solutions work closely with you to deliver the appropriate contact centre solution, while ensuring high levels of customer service, whether on premise, cloud or hybrid.

Connectivity

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Core connectivity has become an everyday, necessary business tool and demand for fast and reliable connectivity grows on a daily basis.  Finding the right connectivity solution for your business is key to maximising your technology investment. Whether you’re looking to enhance your UC system with SIP, achieve higher bandwidth, connect offices via a managed WAN, find a competitive business mobile package or enhance your customers’ experience with Inbound/NGN Services, Blackstar Solutions has a range of innovative and cost-effective connectivity solutions.

Infrastructure

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There is a growing demand for companies to deploy an IT infrastructure that supports both Unified Communications and business integrated applications. Your IT infrastructure needs to provide stability, flexibility and sustainability to allow your organisation to grow and meet the ever-changing demands of your environment.  Whether its connecting your employees via a fully managed LAN environment, allowing remote working with a managed wireless environment, implementing the core cabling infrastructure at your new office or assisting with your infrastructure migration to the cloud, Blackstar has the expertise to meet your specific needs.

What our clients say

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WHAT OUR PARTNERS SAY

Blackstar are one of our most experienced and proactive partners, who continue to prove that they are a safe pair of hands for implementing and supporting Mitel solutions.

They offer premium service and support to their clients with a focus on the value added element of being a communications partner. Many of their enterprise clients have complex environments across multiple sites and dispersed geographies. These clients continue to be delighted with the service that they receive in partnership with Mitel, thanks to Blackstar.

Blackstar also work very hard to keep their clients updated on the latest technologies to ensure that they are getting the best possible return on their investment and planning for the future.

I am happy to endorse and recommend Blackstar to any new clients or those looking for a partner who will deliver the highest level of service for their Mitel systems.

Richard Roberts, Vice President, UKISA Sales at Mitel

BLACKSTAR IN NUMBERS

We saved a large transport company £120,000 on their mobile bill, across 1,400 connections.

We support 800 contact centre agents over 4 sites, that bill 3 million minutes per month, for an insurance group.

We facilitated the migration of over 200 users and growing, across 3 sites, for a prestigious public school.

Resources and whitepapers