Advanced reporting, analytics and management of your Microsoft Teams environment.
Beam enables the management of multiple elements of your Microsoft Teams environment and provides insights into how it’s being used.
From a single application, Beam delivers business critical information through user-defined reports, daily dashboards and trend monitors which are all designed to deliver actionable data quickly and in an understandable format.
See who is doing what, where, and when –and how effectively they’re doing it. This means your business can save money, increase productivity, drive user adoption and improve the customer experience.
Microsoft Teams have revolutionised working practices around the world, bringing new ways of communicating and collaborating. To make a success of this new way of working you need robust and adaptable reporting and analytical tools. This is where Beam comes in, it shines a light on your organisation’s Teams usage.
Beam includes 4 modules, each with its own functionality. These include Real Time, Range Manager, Device Manager and Performance Analytics.
Get access to all four modules for 30-days and discover the power of Beam. It couldn't be easier to secure your 30-day free trial. Simply fill in your details and we'll help you activate your free trial.
Beam provides your organisation with in-depth reporting and analytics for Microsoft Teams.
These are divided into 4 modules, each with its own set of reporting capabilities for your Microsoft Teams environment. You can access all four modules from one application.
The Real Time module provides an easy-to-use customisable wallboard and trend reporting for Microsoft Teams users. Display call data, historical dashboards and monitor agents and call queues.
Range Manager gives you visibility of multiple number ranges, numbers and extensions using Microsoft Teams, in a single pane of glass view. Monitor capacity levels to pre-empt purchase of additional ranges or numbers. Identify unused and ‘rogue’ DDIs not allocated to a range. Simply add new ranges, allocate numbers to employees or free up available DDIs.
Reduce your doubt about which employee is using what device with Microsoft Teams. Device manager allows you to view inventory of Jabra, Poly and EPOS devices, including firmware details and usage to improve device adoption.
Performance Analytics is a tool used to analyse user adoption, track productivity and monitor usage trends in Microsoft Teams.
Download the brochure to find out more about how Beam can benefit your organisation and get detailed information about the modules.
Increase user adoption
Manage user experience
Easier cost management
Reduce abuse and time theft
Let one of our consultants show you Beam in more detail with an in-depth demo. The demo will cover the four modules in more detail and allow you ask any questions before implementing Beam. If you're just after a price just fill out your details and we'll contact you to provide you with a cost.
Beam is a solution delivered by Blackstar Solutions, a certified Microsoft Partner.
We can assist you in all elements of your Microsoft Teams deployment including adding the ability to make external calls, software licensing, call recording, hardware, contact centre and support. We’re based in Bristol and cover the whole of the UK.
Contact us for a quote or book a demo on 0333 123 2 123, alternatively email us at firstname.lastname@example.org.
“Blackstar Solutions delivered our new phone system. We migrated away from ageing, deprecated internal phone system to Microsoft Teams with Phone System.
The Blackstar team were professional and punctual throughout. Excellent communication from their engineers, who knew exactly the timescales and issues we were facing. Our timescales were extremely tight, and they bent over backwards to get our numbers ported before we moved into our new office. Would definitely recommend!” Jake Bloomfield, Stirling Dynamics