CityFibre

CityFibre is the largest alternative provider of wholesale fibre network infrastructure and the builder of Gigabit Cities.

Blackstar Solutions are helping businesses across the UK to benefit from CityFibre’s future-proof ultrafast and affordable full fibre network.

 

Why CityFibre?

CityFibre is future-proofing connectivity by ensuring full-fibre ultrafast internet is delivered to businesses in the UK.  

Benefits include: 

  • 100Mbps to 1Gbps bandwidth availability 
  • 1 to 1 connection with no contention
  • Symmetrical upload and download speeds
  • Quicker and more cost effective than most full-fibre networks 
  • 5 hour return to business SLA times
  • 24/7 Support helpdesk (provided by CityFibre) 

Gigabit City Full Fibre

CityFibre are building full fibre networks which will transform the way we work and live by introducing Gigabit-speeds to everyday life. Gigabit city full fibre is exactly what it says in the name, the service is completely run on fast fibre, meaning that slow copper is not used at any point in the process.  

 

We're CityFibre City Champions

Blackstar Solutions have been granted City Champion status across 5 cities in the South West showing our commitment to deliver CityFibre’s full-fibre services to the cities of Bristol, Gloucester, Cheltenham, Swindon and Exeter.

Andrew Wilson, Head of Wholesale for CityFibre, said: “We are pleased to welcome Blackstar Solutions as City Champion. We have made significant investments to bring full fibre to Bristol and want to do everything we can to give businesses the opportunity to take advantage. With their strong reputation and presence in the region, Blackstar Solutions is ideally-placed to help us reach our goals and make use of CityFibre’s full fibre infrastructure to deliver the bandwidth and performance that companies need to compete effectively.”

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Ultrafast Internet Services

Ethernet Flex

Ethernet Flex guarantees a speed of 200Mbps for both uploading and downloading data and provides an ever- present capability to burst to up to 1Gbps, which is over 12 times faster than FTTC. 

CityFibre Ethernet Flex is a highly cost effective full fibre solution which is the perfect balance between extraordinarily high speed, retaining full reliability but is also cost effective. 

Key Features 

  • Guaranteed 200Mbps both up and down
  • 1Gbps burst at no extra cost 
  • On-demand bandwidth with no need for portal requests
  • Comprehensive 100% SLA
  • 5 business hour return to service guarantee
  • 24/7 UK support
  • Unlimited usage

Leased lines

CityFibre offer leased line solutions to enable businesses to meet their demand for fast and secure connectivity to support all their essential communications. 

The circuits are always available with high-performance, fixed cost connections which carry any combination of voice, data and internet traffic. You can choose full fibre connections available across all CityFibre Gigabit cities.  

Leased line solutions are ideal for those whose business is heavily dependent on reliable connectivity. For example, providing access to critical applications to employees and team across multiple offices, adopting cloud hosted services, voice-over-IP and video conferencing to improve efficiency or simply because they require continuous and fast internet access.  

Key features: 

  • Dedicated, high performance connection.  
  • Scalable solutions for future growth.  
  • Comprehensive 100% SLA. 
  • Backup options available. 
  • Cisco hardware provided as standard. 
  • 24/7 UK based tech support. 
  • 24/7 NOC monitoring and maintenance.  

Future Proof Your Business

The way Britain consumes both goods and services is changing, which is pushing the need to look for faster and smarter ways of operating. Ultra-fast and resilient full fibre connectivity is needed to underpin this digital revolution that is seeing data consumption accelerate at a phenomenal rate.  

Contact us to request further information or pricing on the following two ultrafast and affordable internet solutions.

 

Head of Origin, Rob Hingston

“The level of service provided by Blackstar is outstanding. They have a really good, well-balanced team. Seamless handover from sales to operations to aftercare – this makes them stand out.”

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Origin Workspace Case Study

Origin is a brand new coworking space in Bristol which has been designed to accommodate freelancers, contractors and business owners who are seeking an inspiring environment in which to work.

After a lot of research, they appointed Blackstar Solutions (Blackstar) as their technology and telecoms provider. Blackstar was not only local but, more importantly, they have an established reputation as a trusted, experienced provider offering excellent customer support.

High-speed internet connectivity, security and resilience were the top priorities for Origin, and that is exactly what Blackstar delivered.

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Why Blackstar?

At Blackstar, we pride ourselves in our service and establishing long-term relationships, some spanning over 15 years. Businesses trust us to manage their full fibre networks and we are proud of being rated Excellent on Trustpilot.

Blackstar work with CityFibre on your behalf for provisioning and support, therefore the only contact you will have with CityFibre is to install/fix the circuit. Blackstar will be your point of contact if the service has any issues you can rely on Blackstar to raise the issue with CityFibre to fix their end.

We're rated 'Excellent' on Trustpilot

"Blackstar Solutions have been providing an excellent service for nearly a year now, and I cannot fault their professionalism, expertise and enthusiasm to provide the best service possible. From the initial discovery process, they helped us identify our requirements, without bias, provided a seamless implementation, and have been excellent in after sales support with all the requests we've made."

Paul Targett, Haseltine Lake Kempner LLP

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About Blackstar

Blackstar Solutions is a trusted and certified CityFibre partner.

We can assist you in all elements of your full-fibre solutions.

We’re based in Bristol and cover the whole of the UK. Contact us for a quote on 0333 123 2 123, alternatively email us at enhance@blackstarsolutions.co.uk.

“The Blackstar team were professional and punctual throughout. Excellent communication from their engineers, who knew exactly the timescales and issues we were facing. Our timescales were extremely tight, and they bent over backward to get our numbers ported before we moved into our new office. Would definitely recommend!” Jake Bloomfield, Stirling Dynamics

Trustpilot Reviews