Horizon is a hosted business telephone service that resides in the cloud rather than your office. It provides an extensive range of fixed and mobile telephony capabilities accessed through an easy-to-use web portal.
The service allows you to easily manage your environment whilst enabling your employees to maximise their productivity. The emphasis is on control and administration that takes the burden of the IT team. As your organisation’s requirements change the system can be configured to adapt.
Horizon is a low-cost option for businesses of any size to improve its productivity and reputation.
Horizon is hosted on your behalf so you only pay for what you need on a per-seat basis. Avoid major hardware or maintenance investments as you're not buying a PBX. It also offers all the cost benefits of IP telephony including free site-to-site calls and cheaper call rates.
Enabling employees to work from anywhere is fast becoming the new normal. Horizon enables flexible work through hot-desking, home working and through us on mobile devices. With Collaborate (a Horizon bolt-on) you can provide employees with a fully unified comms solution.
You can have Horizon live within 24 hours with no need for IT assistance. Horizon also requires minimal ongoing support. If you do need support we have experienced engineers on hand to help you.
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Horizon is compatible with a wide range of premium handsets from renowned manufacturers such as Plantronics (now Poly), Cisco and Yealink.
We have a handset to meet any budget.
There is a wide range of powerful call handling features on the Gamma Horizon web interface. The new design allows users to access convenient information such as call history, voicemail, auto attendant and call recordings.
Record inbound and outbound calls for compliance, customer service or audit purposes. MiFID2 compliant option is available.
The administrator interface provides IT managers with control to manage calls quickly and effectively. Pass control down or retain control of individuals call features.
Auto Attendant provides calls with call routing options or create call announcements, all programmable on the web interface.
Horizon Collaborate is a bolt-to Horizon which provides a complete unified communication experience. Increase productivity and improve collaboration and respond to customers quickly. Stay ahead of your competition and stand out in a crowded market with Collaborate.
It offers services such as…
Send messages between users and reduce email inefficiencies.
Create a stronger collaborative experience using visual communication from your mobile or desktop app.
Shows your personal availability status and the best way of communicating.
Simple multi-party collaboration using My Room, a personal and fully managed conferencing space for voice, video and sharing.
Let Collaborate, the unified communications bolt-on to Horizon, help your business.
Blackstar Solutions are a Technical Alliance partner, supplying, implementing and supporting the entire range of Gamma solutions including connectivity, SIP, Horizon and Collaborate. We’re based in Bristol and cover the South West of England and South Wales. Contact us for a quote or book a demo on 0333 123 2 123, alternatively email us on email@example.com.
“The team at Blackstar helped us understand what we need as a growing business in the technology sector and in turn understood our budgets. Their bulletproof solution has saved me endless sleepless nights and days of frustration!” Jon Payne – Founder