Mitel (ShoreTel) MiVoice Connect provides an exceptional collaboration experience across all devices using one simple interface. In our series of explainer videos we’ll cover how to:
Log in, check your availability state, forward calls, record a voicemail, use MCC as a softphone, use external assignment, make an external call, make an internal call, get the most out of Contact Card, screen share, send and receive instant messages, transfer a call, make a three party call and check your voicemail.
How to Log In
The video helps you to log into your Mitel Mivoice Connect client for the first time.
How to Check Your Availability State
Learn how to check the availability state of your Mitel Connect client.
How to Forward Calls
Learn how to forward calls on your Mitel Connect client to numbers outside of your organisation.
How to Record a Voicemail Greeting
Learn how to record a voicemail greeting on your Mitel Connect client.
How to Use MCC as a softphone
Learn how to use your Mitel Connect client as a softphone when working remotely.
How to Handle a Call Using External Assignment
Learn how to handle calls whilst working remotely or hot-desking whilst using External Assignment.
How to Make an External Call
Learn how to make an external call using your Mitel Connect client.
Are you looking for a trusted telecoms provider to support your ShoreTel phone system?
Contact us to get support from experienced ShoreTel technical engineers.
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