In our series of StarLeaf app videos we cover how to:
Download the app and log-in, change your profile picture, create and join groups, schedule a meeting, join a meeting, set up and view Presence, schedule a meeting from Outlook, make a call, receive a call, transfer a call, add a participant to a call, use the chat feature, set up favourites, check your voicemail, record a voicemail greeting, set up voicemail PIN and understand in-meeting controls.
Find out how to download the StarLeaf desktop app and log in for the first time.
Find out how to change your profile picture to let people know what you look like. Upon initial set up your avatar will be your initials, this can be changed by following the instructions on the video.
Find out how to create and join groups in the desktop app for seamless collaboration. Groups are a great way to collaborate with relevant people in a department or if you’re working on a project together.
Find out how to easily schedule a new meeting in the desktop app. The video will also show you how to schedule recurring meetings.
Find out how to join a meeting in the StarLeaf app, including from your desktop or dialling in via a phone.
Learn how to set up and view your colleague’s presence. The Presence feature allows you to know when people are available and how they want to be contacted.
With the StarLeaf Scheduler for Outlook, you can schedule meetings and invite attendees directly from Outlook.
To download the StarLeaf Scheduler for Outlook go to support.starleaf.com Note: You may need admin rights to add the Scheduler to Outlook, speak to your system admin for more details.
Learn how to make calls to other members of your organisation from the application.
Find out how to receive a call from the StarLeaf desktop app.
Note: you need the app to be running in order to receive calls.
Learn how you can transfer a call to a different user in the desktop app.
Find out how to add a new participant to an existing call or set up an ad hoc group call.
Find out how to use the Chat feature on the app to send instant messages to users, set up groups and share files.
Find out how to set up favourites in the desktop app. The favourites feature allows you to star contacts and groups you contact the most.
Find out how to check if someone has left you a voice or video voicemail.
Learn how to set up a voicemail PIN for added security. If someone has left you a voicemail you can set a PIN for your mailbox to ensure only you hear the message.
We’re going to show you how to record a voicemail greeting in the StarLeaf desktop app.
The video will explain how to understand the in-meeting controls whilst you’re on a call.
Send us an email on enhance@blackstarsolutions.co.uk or call us on 03331232123
“What makes Blackstar different is the relationship they have with their customers, they’re not looking to sell and move on, they’re looking to build a long term relationship with their customers…” Duncan Feakes, StarLeaf.
“When we started working with Blackstar, the whole process felt really consultative and gentle. They listened to our needs, discussed what they thought we needed and explained their ideas, rather than us having to give them a shopping list.
The difference between Blackstar and other providers is that Blackstar seems to actually care about their clients. You can trust Blackstar because their reputation speaks for itself, and there is always a human ready to talk to you” – Jon Payne – Noisy Little Monkey
